Job Ref: 17425
Downtown Recrutment
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Customer Service Coordinator

Salary: £23000, Permanent, Thame
My client, a family run home improvement company are seeking a Customer Service Coordinator to join their Oxfordshire team based in Thame. The business specialises in giving their Clients the personal touch, tailoring work including extensions for loft or basement conversions. The company manage up to 150 projects across London each year and this is growing. Key duties include: maintaining a good working relationship with Clients and updating the internal database, logging any issues and liaising with the Construction Project Managers to resolve these and issuing all client paperwork. Providing daily support to Clients as well as support to the Marketing and Sales Directors. This role requires a candidate with previous experience in a customer service role, with a strong ability to work with demanding clients. Previous Project Management experience is desirable but not essential. You should be a good team player with the ability to work with and influence people at all levels, further to this you must have the ability for make Clients feel valued and that they are well looked after. The successful candidate will be articulate with an excellent telephone manner, and good organisational skills. This exciting client focused role involves working out of the home office in Oxfordshire. The working hours are 9am - 5pm however for the right candidate there may be some flexibility on the days and hours. Salary up to 23K depending on previous experience.
or call Pam Ashby on 01844 211797

Last updated = 09/03/2018 13:48:05

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