Downtown Recruitment, 109 High Street, Thame, Oxfordshire, OX9 3DZ
Tel: 01844 212666, Fax: 01844 260367, Email Us
Current time:- 08:10, Friday, 18 January 2019
Jobs database last updated:- 08:56, Thursday, 17 January 2019

Client Survey Results

At Downtown Recruitment we want to ensure that we are providing our clients with the highest level of customer service possible. In order to measure the satisfaction of our clients we commissioned an external marketing company (Jelly Marketing) to carry out a Client Satisfaction Survey. We are now pleased to announce a summary of these results.

  • 81% of clients rated Downtown Recruitment's overall service as good or very good.
  • 71% of clients thought that the service had improved or remained at the same consistent standard in the last year.
  • 76% thought the turnaround or response times were good or very good.

The survey also asked why our clients chose Downtown Recruitment, these are the main reasons why:-

  • Provide good quality people
  • Quick response / turnaround times
  • Professional and friendly staff
  • Good understanding of client needs
  • Good communication
  • They listen to what we say
  • The service is personal
  • Local company with good local market knowledge

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Click here to view Pam's detals Pam Ashby
Permanent Consultant.

Pam joined Downtown Recruitment in January 2010 to work alongside her colleague Jane within the perm...
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Direct Tel: 01844 211797
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Rest of the Team
Click here to view Jane's detals Jane Connor
Temporaries Controller.
Tel: 01844 211798
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Click here to view Sarah's detals Sarah Levick
Permanent Consultant.
Tel: 01844 211793
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Click here to view Jane's detals Jane Watkinson
Senior Permanent Consultant.
Tel: 01844 211796
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Click here to view Steve's detals Steve Young
Office Manager / Managing Partner.
Tel: 01844 211792
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